Business process management BPM and the nine areas to assess its implementations on company’s level in general

Change Management is the discipline that guides how we prepare, equip, and support individuals to successfully adopt a change to drive organizational success and outcomes
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Business process management

NINE AREAS TO ASSESS A COMPANY’S LEVEL OF BUSINESS PROCESS MANAGEMENT IMPLEMENTATION.

PROCESS AWARENESS (PEOPLE INVOLVEMENT)

  • Do your employees, management think in the process?
  • What is the level of people involved in process definition, analysis, and process improvement?
  • What level of change management method has been deployed?
  • Has continuous training been aligned with processes?

PROCESS ALIGNMENT

  • Are process goals aligned with defined business strategies?
  • Are process aligned with organizational goals?
  • Are job description aligned with process definition?
  • Are employees evaluation linked to processes?

INFORMATION TECHNOLOGY

  • Does its management use BPM for its processes?
  • Are BPM support application-defined and employed in key processes?
  • Does management use BPM applications to support performance monitoring?

METHODOLOGY

  • Are BPM tools, process methodologies and process framework used and successful?

ORGANIZATION

  • Does your organization have a process centered approach?
  • Is it customer-focused?
  • What is the level of Business Process Management process awareness and emphasis among management, stakeholder, staff/employees?
  • What is your level of process management success?

PROCESS DEFINITION(ORGANIZATIONAL SCOPE)

  • To what extent is processes defined and documented?
  • Is process success dependent on individuals or teams?
  • Are defined processes standardized across the organization?

PROCESS RESPONSIBILITY (ACCOUNTABILITY)

  • Has process responsibility been defined?
  • Who is accountable?

PROCESS SPONSORSHIP

  • Who are the primary sponsors of defined processes?
  • Top management,middle management,Department, IT?

PROCESS MEASURES

  • Have process measures been defined, used and planned?
You can see more of our Business Process Management  training, business, and marketing materials HERE.

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